Please kindly read these terms and conditions carefully. On booking online or signing our booking form when making reservation over the phone or by email, you are deemed to have read and accepted our Booking Conditions, and are accepting the terms of these conditions on behalf of all persons in the party.
These terms and conditions constitute an agreement with VietStyleHoliday@. By entering the site you accept these terms and conditions.
The Terms and Conditions are valid at the time of publication but are subject to change without prior notice. However, should any changes occur, they will be posted on the website immediately. However, should the Terms and Conditions change after the deposit is paid, the Terms and Conditions under which the deposit was paid shall apply.
Tour prices are valid till December 2011, net and quoted in American dollar per person.
2. Payment Method
You can get your order paid by one of below secure payment methods:
a/ Payment via PayPal
If you already have a PayPal account, you can pay us directly to sales@vietstyleholiday after logging in your account at http://www.paypal.com. If you are not a member it’s easy to join and it’s free!
(Please note that PayPal fees 4% are charged to your account)
Note: When either PayPal or VIETstyle Holiday has reason to believe that the payment you made is fraudulent, we reserve the right to hold your bookings and require another method of payment.
b/ Bank Transfer:
Account name: VIETSTYLE HOLIDAYS CORPORATION
USD Account number: 103981309
Bank name: Asia Commercial Bank
Bank Address: 10 Trang Thi, Hoan Kiem dist, Hanoi, Vietnam
Swift code: ASCB VNVX
(All bank transfer fees shall be paid by customers)
c/ Payment via Western Union
Please use our following information:
First name: Thu
Last name: Vu Thi Minh
Address: No 18B, Alley 318/5, Lane 405, Ngoc Thuy Street, Long Bien Dist, Hanoi, Vietnam
ID number: 013365307
Phone number: +84 988 300 655
And send us the MTCN (Money Transfer Control Number) and PIN (if needed) after your sending money.
(All fees shall be paid by customers)
3. Included in quoted programs
As per itinerary
Deposit payment can be settled by telegraphic transfer, credit card authorization letter or through Western Union Global Transfer. Deposits are 25% of the booking total is required at booking. (If the total amount is less than US$500, a 50% deposit will apply.)
5. Cancellation and Refund
If unexpected circumstances should arise and impact your holiday plans, we would be glad to assist you with the cancellation policy as follows:
More than 30 days before the beginning of the trip: 20% of the total trip cost
15 to 30 days before trip commencement: 50% of the total trip cost
From 7 to 14 days before trip commencement: 75% of the total trip cost
No refunds for cancellations 7days before the commencement of the journey.
6. Final Payment
Balance will be settled at least 15 days before departure date, or settled upon arrival but the agreement must be discussed by the two parties.
7. Refund of Unused services
No Refunds or exchange can be made in respect of accommodation, meals, sightseeing tours, transports or any other services which are included in the tour prices but not utilized by the tour member.
8. Liability and Insurance
VietStyleHoliday@ is not responsible for any loss, injury or damage sustained by passengers incurred due to delay, accidents, natural disaster, political actions and unrest must be borne by passengers.
Passengers are required to have full travel insurance. Airline schedules and local conditions may affect accommodation and itineraries. Should it occurs, we will endeavour to substitute suitable arrangement of similar value. Participation on any tour implies full agreement to above conditions by all parties involved.
All confirmations are generally confirmed by return fax or e-mail within 2 working days. In case immediate confirmation is not possible, we will inform you of the booking status at the time of reservation.